Duke's Brew & Que

UNDER 18s

We do not allow children under the age of 18 into the bar/restaurant after 7:30pm. We politely request that customers who have under 18s in their party, please book the first sitting for dinner. You must be over 18 to consume alcohol at Dukes Brew & Que.

GROUP BOOKINGS

Due to the size of our restaurant and the capacity of our kitchen, the maximum size booking we can accommodate is 12 people. We politely request that bookings are kept within this limit.

RESERVATIONS AND DINING TIMES

We are a small and busy restaurant, so booking in advance is highly recommended. We hold just a few tables as non-reservation and we have a heated terrace with first come first served seating for dining and drinking. We have a small, but busy bar, where we welcome customers to enjoy drinks before or after dinner.

For dining, your table will be booked for the following time, dependent on party size: 
1 – 4 persons / 1.5 hours
, 5 – 8 persons / 2 hours,
 9 + / 2.5 hours.

These seating times are subject to availability. Should you prefer a longer sitting, please book for the last dining time; please contact the restaurant directly for further information.

If you are over 20 minutes late for your reservation your table may be given away. If you are running late please contact the restaurant directly and we will endeavour to hold the table for you if possible. Please note that if you arrive late for your reservation this may mean you will have less time on the table.

We are often booked to capacity, therefore we ask that if you have made a booking with us and wish to make any changes to guest number/time of arrival, you let us know with as much notice as possible.
 For group bookings of 8 or more, we ask that if you wish to cancel your reservation, you do so with 48 hours’ notice.

CHECK BACK

We want you to enjoy the best Duke’s has to offer. If there are any problems with your meal please tell your waiter as soon as possible. Your waiter will approach you during your meal to find out how you are enjoying your food and drinks, this is not just a courtesy, if there is something not quite right please don’t be afraid to tell us. We will make every effort to fix the problem for you.

SERVICE

  • AN OPTIONAL SERVICE CHARGE OF 12.5% WILL BE ADDED TO YOUR BILL
  • FOR GROUPS OF 8 OR MORE, A MANDATORY SERVICE CHARGE OF 12.5% WILL BE ADDED

MEAT & FISH FREE DISHES (MF)

Our ‘Meat Free’ dishes are marked with the (MF) symbol.  This symbol indicates that there are no ingredients containing fish or meat in the dish.  As we are a small kitchen geared towards the production of smoked meats, we cannot guarantee that a dish marked with the (MF) symbol has not come into contact with meat or a product that has been used to cook meat.  We do our absolute best to ensure no cross contamination occurs, but we feel that it is important to make our customers aware that we do not consider any of our dishes 100% vegetarian.  We hope that this helps you to make an informed choice.

ALLERGY INFORMATION

Should you suffer from any allergies or intolerances please let your waiter know before ordering. Your waiter will assist you in choosing your meal with your allergy/intolerance in mind.
We will endeavour to do all we can to accommodate your allergy/intolerance, however Duke’s operates out of a small kitchen and therefore cannot guarantee that cross-contamination of ingredients will not take place. In preparation, and in cooking, the same equipment/surfaces may be used for various ingredients (within the parameters of health & safety guidelines).

Please find below a list of official allergens commonly used as ingredients (raw or pre-packaged) in our recipes:
• Cereals
• Eggs and products thereof
• Fish and products thereof
• Peanuts and products thereof
• Nuts and products thereof
• Soya Beans and products thereof
• Milk and products thereof
• Celery and products thereof
• Mustard and products thereof
• Sulphur dioxide and sulphites at concentrations of more than 10mg/kg

To find out which items on our menu contain any of the allergens named above please enquire directly with a member of staff who will be able provide you with more information.

Official allergens occasionally used as ingredients (raw or pre-packaged) in our recipes;
• Molluscs and products thereof
• Crustaceans and products thereof
• Lupins and products thereof
• Sesame seeds and products thereof

To find out if we are currently using any ingredients containing the above allergens please contact the restaurant directly.

What is this Privacy Policy for?

This privacy policy is for this website www.dukesbrewandque.com and served by Smoky Pint Puller Ltd and governs the privacy of its users who choose to use it.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

External Links

Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and it’s owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Neither this website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and it’s owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy url’s [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgment before clicking any shortened url’s published on social media platforms by this website and it’s owners. Despite the best efforts to ensure only genuine url’s are published many social media platforms are prone to spam and hacking and therefore this website and it’s owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

  • Data Protection Act 1998
  • Privacy and Electronic Communications Regulations 2003
  • Privacy and Electronic Communications Regulations 2003 – The Guide
  • Twitter Privacy Policy
  • Facebook Privacy Policy
  • Google Privacy Policy
  • Your Mailing List Provider Privacy Policy